# Kore.ai Inc.
*Also known as Kore.ai*

- Website: https://www.kore.ai
- Location: San Mateo, CA, USA
- Agent profile: https://directory.haycion.ai/agents/kore-ai

> Kore.ai is an enterprise AI platform enabling organizations to design, deploy, and orchestrate autonomous AI agents at scale.

Kore.ai is an enterprise AI platform company that enables large organizations to design, deploy, and orchestrate autonomous AI agents and workflow automations at scale. The platform supports building production-ready agents and workflows across functions such as customer service, IT, sales, and human resources, with governance and security to accelerate AI adoption while maintaining control and reliability.

**Mission:** The AI-programmable foundation for building, scaling, and optimizing AI agents that work in production.

## Products & Services

### [Agent Platform Artemis](https://www.kore.ai/)
*Platform*
Accelerate AI adoption with an AI-programmable platform for building and managing autonomous agents.

- **Governance and Security** — Ensure Compliance and Security
- **Production-Ready AI Agents** — Deploy Reliable AI Agents
- **AI Agent Builder** — Build Customized Agents
- **Real-Time Data Retrieval** — Achieve Real-Time Insights
- **Automated Workflows** — Enhance Workflow Efficiency
- **Admin Controls** — Manage Agents Effectively
- **Tailored Enterprise Applications** — Create Custom Applications
- **Custom Integration Support** — Integrate with Existing Systems
- **Marketplace and Accelerators** — Access Pre-Built Solutions

### [AI for Retail](https://www.kore.ai/ai-for-service/ai-for-retail)
*Product*
Enhance retail operations and customer experience with AI-driven solutions.

- **Always-on Digital Associates** — Facilitates Continuous Customer Support
- **Contextual, Human-like Responses** — Enhances User Engagement
- **Empower Contact Center Agents** — Increases Agent Efficiency
- **Retail Use-case Coverage** — Ensures Seamless Integration
- **Proactive Customer Engagement** — Drives Sales Growth

### [AI for Banking](https://www.kore.ai/ai-for-service/ai-for-banking)
*Product*
Enhancing customer engagement through AI-driven banking solutions that improve efficiency and service delivery.

- **Real-time Account Data Access** — Enable Fast, Accurate Access
- **Secure Payments and Transfers** — Ensure Secure Transactions
- **Self-service and Agent Coordination** — Enhance Support Efficiency
- **Dispute Management Automation** — Streamline Dispute Resolution
- **Proactive Notifications and Cross-sell** — Increase Engagement

### [AI for IT](https://www.kore.ai/ai-for-work/ai-for-it)
*Product*
Enhances IT operations by providing efficient, 24/7 AI-powered support.

- **24/7 IT Support** — Provides Continuous Support
- **End-to-End Incident Resolution** — Automates Full Resolution Process
- **Lower IT Costs** — Drives Cost Efficiency
- **Multi-Channel Support** — Ensures Accessibility Across Platforms
- **Knowledge Base Integration** — Enhances Support with Smart Suggestions
- **Real-Time Analytics** — Empowers Data-Driven Decisions

### [AI for Recruiting](https://www.kore.ai/ai-for-work/ai-for-recruiting)
*Product*
Enhance hiring efficiency with AI-driven candidate engagement and streamlined workflows.

- **Candidate Screening** — Automate Screening
- **Interview Transcription and Feedback** — Streamline Evaluation
- **Job Description Management** — Simplify Positioning
- **Interview Scheduling Automation** — Optimize Interview Times
- **Voice-Driven Talent Screening** — Enhance Screening
- **Real-Time Feedback Capture** — Capture Insights

### [AI for HR](https://www.kore.ai/ai-for-work/ai-for-hr)
*Product*
Enhance HR efficiency and employee satisfaction with AI-powered automation.

- **HR Workflow Automation** — Increases HR Efficiency
- **Candidate Experience Automation** — Reduces Manual Interaction
- **Interview Scheduling** — Streamlines Booking Process
- **Employee Self-Service** — Empowers Employees
- **Real-time Feedback Collection** — Optimizes Recruitment Process

## Market Segments

- **Conversational AI platform** (market size $17.0B, CAGR 20%): Platform capabilities to build, deploy and manage omnichannel conversational experiences with low-code/no-code orchestration, integrations, analytics and rich messaging.
- **Contact center AI and customer service automation** (market size $12.1B, CAGR 25.8%): Capabilities for omnichannel virtual assistants, AI voice bots, self-service automation, and customer insights to scale customer service and contact center operations.
- **Banking virtual assistants** (market size $5.9B, CAGR 11.25%): Domain-focused virtual assistants for banking and financial services that provide 24/7 support, multilingual interaction and integration with banking workflows.
- **IT service management automation** (market size $6.0B, CAGR 15.9%): Automation of IT service desk workflows including self-service, proactive detection, automated ticket resolution, and agent assist to reduce ticket volume and improve employee experience.
- **HR and talent acquisition automation** (market size $10.4B, CAGR 5.63%): Automation of HR and recruiting workflows including candidate screening, interview scheduling and transcription, onboarding, employee self-service, and real-time feedback capture.