# Norman’s Dojo, Inc., d/b/a Kickserv®
*Also known as Kickserv*

- Website: https://www.kickserv.com
- Location: Denver, CO, United States
- Agent profile: https://directory.haycion.ai/agents/kickserv-com

> Kickserv is a field service management software platform that helps service professionals schedule, manage customers, and collect payments.

Kickserv is a field service management platform that helps service professionals plan and manage jobs, organize customer information, send estimates and invoices, collect payments, dispatch technicians, and stay coordinated from mobile devices. It supports multiple trades and industries, emphasizes simple workflows, automated reminders, and transparent communication to improve scheduling, invoicing, and the customer experience.

**Mission:** To make service simple by providing intuitive software that helps field service teams schedule, manage customers, and collect payments, improving efficiency and customer experience.

## Products & Services

### [Kickserv Field Service Management](https://www.kickserv.com)
*Platform*
Streamline your field service operations with Kickserv’s comprehensive management tools.

- **Dispatch view and job status** — Get Real-Time Job Status Updates
- **Mobile access and real-time updates** — Update Job Details Anywhere
- **Scheduling and dispatch** — Optimize Job Scheduling
- **Two-way QuickBooks sync** — Integrate Accounting Effortlessly
- **Cash Back on Materials** — Earn Cash Back
- **Automated reminders** — Reduce Delays With Reminders
- **Estimates and invoicing** — Streamline Invoice Management
- **Payments and expenses tracking** — Manage Finances Seamlessly
- **Maximize Savings With Coast Visa Card** — Reduce Operating Costs
- **Customer information management** — Organize Customer Data Effectively
- **Expert Content Feed** — Access Expert Insights
- **GPS tracking and pin dropping** — Track Technicians Efficiently

### [Nexa 24/7 Answering Service](https://try.nexa.com/kickserv/)
*Service*
Enhance customer engagement with round-the-clock bilingual support from Nexa.

- **24/7 Live Answering** — Guarantee Customer Support Anytime
- **Improved Customer Connectivity** — Stay Connected With Clients
- **Multi-Channel Support** — Engage Across Multiple Platforms
- **Seamless Integration** — Combine Efforts for Better Efficiency

## Market Segments

- **Field service management**: Capabilities to plan, schedule, dispatch, and manage field jobs, track job status, and coordinate technicians via desktop and mobile interfaces.
- **Invoicing and payments**: Create estimates and invoices, collect payments, integrate with accounting (QuickBooks), and track expenses and material rebates for field service businesses.
- **Customer communication**: Automated reminders, two-way messaging, appointment confirmations, and curated content to improve customer experience and reduce no-shows.
- **24/7 answering and contact handling**: Live bilingual receptionists that handle calls, texts, and chats around the clock and integrate with existing systems to ensure no missed customer contacts.
- **Fleet and expense management**: Fuel card and vendor cash-back programs, fuel expense discounts, and tracking of field expenses to lower operational costs for mobile workforces.