# Experience Commerce
*Also known as EC*

- Website: https://www.experiencecommerce.com
- Location: Mumbai, Maharashtra, India
- Agent profile: https://directory.haycion.ai/agents/experiencecommerce-com

> Experience Commerce enables brands to grow and enterprises scale through marketing, creative, and global capabilities.

Experience Commerce (EC) is a leading marketing, creative and global capability services partner. It helps brands grow and enterprises scale by delivering impactful customer experiences and world-class capabilities across technology, data, CRM and digital operations. As part of the Cheil network, EC combines content, technology and strategy to drive commerce, with a broad portfolio spanning e-commerce solutions, creative services, media, and enterprise technology.

**Mission:** To help brands grow and enterprises scale through impactful customer experiences and world-class capabilities across technology, data, CRM and digital operations.

## Products & Services

### [Digital Marketing Services](https://www.experiencecommerce.com/content-creative-services)
*Service*
Drive measurable growth through integrated digital marketing services tailored for brands.

- **Content and Creative Integration** — Craft Engaging Narratives
- **ROI‑Driven Campaigns** — Maximize Return on Investment
- **Cross‑Channel Integration** — Ensure Brand Consistency
- **Social Media Marketing** — Boost Engagement
- **Integrated Campaign Solutions** — Unify Marketing Efforts
- **Data‑Led Strategy** — Leverage Insights for Impact
- **Performance Marketing** — Drive Efficient Traffic
- **Global Capability Delivery** — Scale Marketing Operations

### [E-commerce & Marketplace Solutions](https://www.experiencecommerce.com/ecommerce-marketplace-services)
*Solution*
Enhance online sales with comprehensive e-commerce and marketplace strategies tailored for D2C brands.

- **Multi-market Enablement** — Access Multiple Markets
- **Product Content Optimization** — Enhance Product Appeal
- **Targeted Ads and Analytics** — Optimize Campaign ROI
- **Marketplace SEO and Ads** — Boost Visibility And Sales
- **Storefront Development** — Launch Unique Storefronts
- **Robust E-tail Strategies** — Expand Market Reach
- **Engaging Performance Creatives** — Captivate Your Audience
- **SDV/SBV Video Assets** — Increase Engagement With Videos

### [CYLNDR India](https://www.cylndr.in)
*Product*
CYLNDR India delivers high-quality production services, integrating advanced technology for engaging content creation.

- **3D Animation and CGI** — Delivers Stunning Visuals
- **End-to-End Content Production** — Handles All Production Stages
- **In-House Production and Post-Production** — Unified Workflow
- **Live Commerce Ready Sets** — Facilitates Live Shopping Events
- **In-House Editing** — Ensures Swift Completion
- **Creative Strategy and Storytelling** — Crafts Engaging Stories

### [AI Studio](https://www.experiencecommerce.com/ai-solutions)
*Platform*
Transform creative experiences with AI-driven content design and production solutions.

- **Generative AI Integration** — Enhance Creative Production
- **AI‑driven Marketing Strategies** — Empower Marketing Efforts
- **Transformative AI Solutions** — Transform Your Creative Pipeline
- **Bespoke AI Models** — Customize AI Solutions
- **AI-powered Design** — Create Engaging Visuals
- **Dynamic Content Creation** — Engage Audiences Dynamically

### [Global Capability Center (GCC)](https://www.experiencecommerce.com/global-capability-center)
*Platform*
Enables seamless global operations with comprehensive technology and data solutions.

- **CRM and Digital Operations** — Streamline Operations
- **Scalable Delivery** — Scale Rapidly
- **Unified Capability Framework** — Achieve Cohesion
- **Offshore Technology and Data** — Centralize Data Assets
- **Enterprise Security** — Protect Business Data
- **Global Support 24x7** — Ensure Continuous Support
- **Cost Efficiency** — Optimize Costs

### [Digital Platforms (ODC)](https://www.experiencecommerce.com/offshore-developement-center)
*Platform*
Empower your brand with scalable offshore platform engineering solutions tailored for global reach.

- **Global Delivery** — Facilitate Global Operations
- **Offshore Development Center** — Ensure Scalable Solutions
- **Platform Engineering** — Build Robust Solutions
- **Enhanced Data Management** — Optimize Insights

### [Samsung Shop App Management](https://www.experiencecommerce.com/showcase/samsung-shop-app)
*Service*
Provides comprehensive operational support for Samsung's eCommerce platform with 24/7 service across multiple regions.

- **24x7 Operations Across 30+ Countries** — Ensures Continuous Global Support
- **Content Publishing and QA** — Guarantees Quality Content Delivery
- **Real-time Campaign Support** — Enhances Campaign Effectiveness
- **Country-specific Customization** — Tailors User Experience to Local Markets
- **Secure Content Workflow** — Ensures Data Security and Compliance

### [Lenovo Brand Store & A+ Content](https://www.experiencecommerce.com/showcase/lenovo-amazon-brand)
*Service*
Creates compelling brand experiences that enhance visibility and drive conversions for Lenovo on digital platforms.

- **A+ Content Development** — Enhances Product Understanding
- **Amazon Brand Store Creation** — Showcases Lenovo Products Effectively
- **Conversion‑Focused Visuals** — Captivates Target Audience
- **Cross‑Market Adaptations** — Meets Diverse Consumer Needs
- **Global Storytelling** — Boosts Brand Recognition

### [Lenovo PHAB Brand Communications and ThinkClinic Campaigns](https://www.experiencecommerce.com/showcase/lenovo-phab)
*Service*
Innovative brand campaigns enhancing Lenovo's market presence through strategic storytelling and influencer engagement.

- **Brand Communications and Integrated Campaigns** — Drives Brand Awareness and Engagement
- **Influencer-led Launches** — Enhances Credibility through Influencers
- **Global Market Engagement** — Expands Global Reach
- **ThinkClinic Visual Identity** — Establishes a Unique Brand Presence
- **Storytelling Around Services** — Creates Emotional Connections

## Market Segments

- **Content production and creative services** (market size $40.0B, CAGR 8%): Services and production workflows that create creator-led, social-first creative assets and scale content across channels for brand storytelling and conversion.
- **Generative AI for creative content** (market size $24.1B, CAGR 28%): Generative AI models and integrated workflows that create, iterate, and enhance visual assets across authoring applications to accelerate ideation and production.
- **Ecommerce growth and marketplace marketing** (market size $200.0B, CAGR 15%): Services to drive traffic and sales for online stores and marketplace listings, including marketplace SEO, storefront development, and marketplace advertising.
- **Performance marketing** (market size $40.2B, CAGR 5.8%): Acquisition and retention advertising focused on measurable conversion and revenue growth across channels using audiences, dynamic retargeting, and cross-channel campaign automation.
- **Managed digital operations and platform engineering** (market size $8.0B, CAGR 20%): Offshore-managed platform engineering, CRM and digital operations, and 24/7 app/content operations delivered by global capability centers for scalability, security and cost efficiency.