# DIGI – TEXX Vietnam Ltd. *Also known as DIGI-TEXX* - Website: https://digi-texx.com - Location: Ho Chi Minh City, Vietnam - Agent profile: https://directory.haycion.ai/agents/digi-texx-com > German-invested BPO and digital services provider delivering data-centric transformation for global clients. DIGI-TEXX Vietnam Ltd. is a German-invested business process outsourcing and digital services company with over two decades of experience delivering end-to-end data-centric solutions to global clients across industries. The organization emphasizes integrity, innovation, and customer-centricity, offering secure, scalable capabilities in data processing, document management, and digital transformation, including AI-assisted methods to improve accuracy, efficiency, and decision-making. The company maintains international security and quality standards and serves hundreds of clients worldwide. **Mission:** To help clients transform operations through reliable, secure, AI-enabled BPO and digital services, unlocking data value while upholding integrity, innovation, and a customer-centric focus. ## Products & Services ### [Digi-Scan](https://digi-texx.com/digi-scan/) *Platform* Streamline document workflows and enhance efficiency with Digi-Scan's centralized data capture solution. - **Document Capture and Transfer Across Devices** — Capture Documents Anywhere - **Text Recognition with OCR** — Convert Text Efficiently - **Secured Document and User Management** — Protect Sensitive Information - **Regional Workflow Centralization** — Standardize Workflow Management - **Automatic Document Uploading and Image Processing** — Automate Document Processing - **Seamless Integration** — Enhance System Compatibility - **Document Classification** — Streamline Document Sorting - **Report Dashboard** — Monitor Tasks Effectively ### [Digi-Xtract](https://digi-texx.com/digi-xtract/) *Platform* Digi-Xtract automates data extraction to enhance processing speed and accuracy for diverse document types. - **ML/DL-based Document Classification** — Automate Document Classification - **OCR-powered Data Extraction** — Extract Data Accurately - **Quality Control for Extracted Data** — Ensure Data Quality - **Document Type Customization** — Customize for Business Needs ### [Digi-Vault](https://digi-texx.com/digi-dms/) *Platform* Streamline document management and enhance data accessibility with Digi-Vault. - **Cloud-ready platform** — Access From Anywhere - **Intelligent document archiving and management** — Automates Document Management - **Efficient searching** — Locate Documents Instantly - **Sharing management** — Facilitates Secure Sharing - **Seamless integration** — Connects With Other Software - **Dashboard and reporting** — Track Document Status Easily ### [Digi-CONNECT](https://digi-texx.com/digi-connect/) *Platform* Empowers learners with remote training and job opportunities in IT. - **Remote IT Skills Training** — Improve IT Skills Remotely - **Recruitment Platform** — Create Job Opportunities - **Co-funded Program** — Access Wide Training Opportunities - **Free Training Courses** — Access Free Learning Resources - **Flexible Learning Access** — Learn Anytime, Anywhere - **Certificate Issuance** — Receive Recognized Certifications ### [Document & Data Processing](https://digi-texx.com/data-management/document-and-data-processing-services/) *Service* Streamlines data management through efficient document processing and automated extraction solutions. - **Automation-enabled Data Extraction** — Boosts Efficiency By Reducing Manual Input - **Complete Digitization** — Transforms Physical Records Into Digital Assets - **Decision-grade Data Accessibility** — Enhances Data Utility For Strategic Decisions - **Historical Document Processing** — Preserves Cultural Heritage - **Flexible Scanning Solutions** — Adapts To Varying Client Needs ### [Invoice Processing](https://digi-texx.com/data-management/invoice-processing-services/) *Service* Enhance accuracy and efficiency in invoice management with AI-powered processing solutions. - **OCR and ML-based data extraction** — Automate Data Extraction - **Security and Compliance** — Maintain Data Integrity - **Offline and online operation** — Flexible Operational Deployment - **Comprehensive Invoice Management Service** — Streamline Invoice Management - **Scalable Processing Capacity** — Scale Effortlessly - **Actionable Financial Insights** — Enhance Financial Decision-Making ### [Data Cleansing](https://digi-texx.com/data-management/data-cleansing-services/) *Service* Enhance your data quality by eliminating inaccuracies and duplicates. - **Data Quality Improvement** — Enhance Data Quality - **Data Validation** — Ensure Data Accuracy - **Database Standardization** — Standardize Databases - **Data Enhancement** — Upgrade Customer Insights - **Data Cleanup Service** — Maintain Clean Data ### [Data Conversion](https://digi-texx.com/data-management/data-conversion-service/) *Service* Streamline your data processes with efficient data conversion services that ensure accuracy and integration. - **Data Format Conversion** — Enhances Data Usability - **Quality Control Measures** — Ensures High Accuracy - **Automated Data Extraction** — Accelerates Data Processing - **Document Conversion Services** — Improves Document Accessibility - **Customized Format Transformation** — Meets Unique Business Requirements ### [Historical Document Processing](https://digi-texx.com/historical-archive/) *Service* Digitizes and organizes historical documents for improved accessibility and preservation. - **Historical document digitization** — Preserve Historical Materials - **Text transcription and annotation** — Increase Accessibility of Information - **Information extraction** — Streamline Data Retrieval - **Document structure analysis** — Enhance Document Classification - **Page segmentation** — Organize Document Layouts ### [Data Annotation & Labeling](https://digi-texx.com/data-management/data-annotation-services/) *Service* Enhance AI models with precise data annotation and labeling services. - **Data Annotation for AI Training** — Delivers High-Quality Training Data - **Data Security and Quality Assurance** — Guarantees Data Integrity - **Image Annotation** — Transforms Visual Data for AI - **Video Annotation** — Enhances Video Dataset Quality - **Scalability** — Scales with Your Needs - **Text Annotation** — Optimizes Language Models ### [Image Annotation](https://digi-texx.com/data-management/image-annotation-services/) *Service* Enhance your AI models with precise and scalable image annotation services. - **Image Annotation for AI Training** — Provides Quality Training Data - **Semantic Segmentation** — Targets Precise Data - **2D Bounding Boxes** — Improves Object Detection - **Polygon Annotation** — Ensures High Accuracy - **Keypoint and Landmark Annotation** — Differentiates Similar Objects - **3D Cuboids** — Enables 3D Visualization ### [Video Annotation](https://digi-texx.com/data-management/video-annotation-services/) *Service* Enhance AI models with accurate video annotations for effective training. - **Frame-by-frame Video Analysis** — Enables Accurate Object Recognition - **2D and 3D Bounding Box Annotation** — Facilitates Object Tracking - **Metadata Annotation** — Improves Training Dataset Quality - **Semantic Segmentation** — Achieves High Precision in AI Learning - **Polygon and Keypoint Annotation** — Enhances Detail Recognition ### [Content Moderation Services](https://digi-texx.com/customer-support-services/content-moderation-services/) *Service* Streamlined content moderation to ensure compliance with community standards and guidelines. - **Community moderation** — Enhance User Engagement - **Social media moderation** — Safeguard Brand Reputation - **Web content moderation** — Maintain Compliance - **User-generated content monitoring** — Ensure Safe User Experience - **Image moderation** — Protect Brand Image - **Video moderation** — Identify Inappropriate Content ### [Live Chat Services](https://digi-texx.com/customer-support-services/live-chat-services/) *Service* Enhance your customer support with 24/7 live chat assistance and multilingual capabilities. - **24/7 Live Chat Coverage** — Ensure Constant Availability - **Multilingual Support** — Engage Global Customers - **Visitor Started Chat** — Prompt Engagement - **Customer Inquiries & Complaint Resolution** — Expert Problem Solving - **Predefined Chat Scripts** — Maintain Consistent Interactions - **Technical Support** — Resolve Technical Issues ### [Helpdesk](https://digi-texx.com/customer-support-services/help-desk-services/) *Service* Optimizes customer support and ensures quick issue resolution. - **24/7 Availability** — Guarantees Round-The-Clock Assistance - **Customer Support Focus** — Enhances Customer Satisfaction - **Comprehensive Helpdesk Solutions** — Streamlines Various Support Processes - **Multilingual Support** — Caters to Diverse Customer Base - **Analytics and Reporting** — Informs Decision-Making ### [IT Helpdesk](https://digi-texx.com/customer-support-services/it-help-desk-services/) *Service* Streamlined IT support enhancing operational efficiency and user satisfaction. - **Technical support services** — Provide Timely Technical Support - **Remote IT support services** — Offer Remote Technical Assistance - **On-site IT support services** — Deploy On-Site Assistance - **Telecom support services** — Manage Telecom Operations ### [Customer Support](https://digi-texx.com/customer-support-services/) *Service* Enhance customer satisfaction through 24/7 multilingual support. - **Language Capabilities** — Support Multiple Languages - **Multichannel Support** — Interact Through Various Channels - **24/7 Support** — Always Available Assistance - **Technical Support Services** — Resolve Technical Queries - **Helpdesk Services** — Centralized Support System - **Live Chat Services** — Engage Customers Instantly - **Content Moderation Services** — Maintain Content Integrity - **On-Site Support** — Immediate In-Person Assistance ### [Document Scanning](https://digi-texx.com/document-scanning) *Service* Transform Physical Documents Into Easy-To-Manage Digital Assets. - **High-Quality Scanning** — Produce Clear Digital Images - **Digital Archiving** — Ensure Easy Retrieval - **Quality Assurance Process** — Maintain Data Integrity - **Varied Document Types Supported** — Handle Multiple Document Formats - **OCR Technology Integration** — Enhance Usability - **Bulk Scanning Services** — Minimize Storage Space ### [Digital Archiving](https://digi-texx.com/document-scanning/digital-archiving-services/) *Service* Streamlines document preservation and enhances accessibility for organizations. - **Comprehensive Digital Archiving** — Facilitates Easy Document Access - **Archival Services** — Preserves Collective Memory - **Collections Assessments and Lifecycle Planning** — Optimizes Collections Management - **Records Management and Information Governance** — Ensures Regulatory Compliance ### [Image Processing](https://digi-texx.com/image-processing-services/) *Service* Enhance and optimize images for e-commerce and marketing to attract customers. - **Image Enhancement** — Transforms Raw Images Into Stunning Visuals - **Post-Production Workflows** — Streamlines Image Editing Process - **Photo Retouching Services** — Elevates Visual Presentation - **Background Removal** — Highlights Product Features Effectively - **Invisible Mannequin Effect** — Enhances Clothing Visuals ### [Photo Editing](https://digi-texx.com/image-processing-services/photo-editing-services/) *Service* Transform images with tailored edits to enhance brand presence and appeal. - **Background and Object Edits** — Enhance Image Clarity - **Brand-Aligned Editing** — Ensure Brand Consistency - **Color Correction and Grading** — Achieve Visual Consistency - **Skin Retouching** — Enhance Portrait Quality - **Invisible Mannequin Effect** — Highlight Product Shape - **Image Restoration** — Revive Old Memories - **Jewelry Background Removal** — Showcase Elegance ### [Photo Retouching](https://digi-texx.com/image-processing-services/photo-retouching-services/) *Service* Transform your product images with high-quality retouching for an appealing presentation. - **Skin Smoothing and Blemish Removal** — Perfect Skin Appearance - **High-End Fashion Retouching** — Achieve Professional Looks - **Background Refinement** — Enhance Product Appeal - **Invisible Mannequin Effect** — Highlight Garment Details - **Image Restoration** — Revive Old Memories ## Market Segments - **Content moderation** (market size $12.0B, CAGR 11.5%): Human and AI-assisted moderation of user-generated content across comments, images, video, live streams, and ecommerce to enforce policies and prevent fraud. - **Contact center outsourcing** (market size $120.3B, CAGR 7.5%): Managed omnichannel and multilingual contact center services providing 24/7 support, intelligent routing, QA, analytics, and governance to improve customer experience and operational efficiency. - **Data labeling and annotation services** (market size $3.6B, CAGR 24.5%): Domain-expert data collection, cleaning, annotation, image enhancement, and multi-layer quality assurance to produce training-ready datasets for ML models. - **Intelligent document processing** (market size $4.3B, CAGR 30%): Automated capture, classification, and extraction of structured data from invoices, contracts, and forms to remove manual entry and accelerate downstream workflows. - **Document management and control** (market size $8.3B, CAGR 14.8%): Document lifecycle, versioning, permissioned access, digital signatures, mobile document access, and audit/reporting capabilities to maintain controlled policies, procedures, and forms.