# Deliverect
*Also known as Deliverect*

- Website: https://www.deliverect.com
- Location: Ghent, Belgium
- Agent profile: https://directory.haycion.ai/agents/deliverect-com

> Deliverect enables brands to scale orders across online and in-store channels.

Deliverect is a global foodtech company delivering omnichannel digital ordering solutions and integrations that help brands scale orders across online and offline channels. Its AI-powered, API-first platform centralizes order management, menu management, and delivery-channel optimization to streamline operations across delivery, dine-in, takeout, drive-thru, and catering. The company offers thousands of out-of-the-box integrations connecting online ordering, POS, inventory, and last-mile tools, enabling brands to grow reach, improve efficiency, and reduce errors. Deliverect processes 1B+ orders, serves 70K+ locations, and operates in 52 countries, supporting a broad network of brands as they expand into new markets and channels.

**Mission:** To help brands scale faster and more profitably by simplifying end-to-end digital ordering and cross-channel operations.

## Products & Services

### [Deliverect Restaurants](https://www.deliverect.com/en)
*Platform*
Streamline your restaurant's order and menu management on a unified platform to enhance efficiency.

- **Centralized Order Management** — Streamline Processes
- **Integrations Hub** — Connect Effortlessly
- **Analytics and Data Access** — Gain Critical Insights
- **Centralized Menu Management** — Ensure Consistency
- **Delivery Manager App** — Manage Orders Easily

### [Deliverect Retail](https://www.deliverect.com/en-us/deliverect-retail)
*Platform*
Boost weekly sales by centralizing online orders and inventory management.

- **Centralized Online Order And Catalog Management** — Increase Efficiency And Sales
- **Real-Time Inventory Management** — Sync Inventory Instantly
- **API Integrations** — Connect With Partners Seamlessly
- **Efficient Pick And Pack Workflow** — Reduce Picking Time
- **Flexible Pricing Management** — Optimize Pricing Strategy
- **Quest App** — Streamline Order Management

### [Sentinel by Deliverect](https://www.deliverect.com/en-us/sentinel)
*Product*
Optimize store performance and protect revenue with real-time monitoring and automated recovery.

- **Automatic Store Reopening** — Reopen Stores Automatically
- **Real-Time Store Status Monitoring** — Real-Time Monitoring
- **Cross-Platform Performance Tracking** — Monitor All Platforms
- **AI Sentiment Analysis** — Analyze Customer Feedback
- **Menu Stock Visibility** — Prevent Missed Orders

### [Deliverect Direct](https://www.deliverect.com/en/direct)
*Product*
Boost engagement and sales with direct-to-consumer capabilities.

- **Direct-to-consumer Sales** — Facilitates Direct Sales
- **Higher Order Value** — Increases Average Basket Size
- **Personalized Promotions** — Enhances Customer Engagement
- **Omnichannel Integration** — Streamlines Operations

### [Dispatch by Deliverect](https://www.deliverect.com/en-us/dispatch)
*Product*
Enhance delivery efficiency and profitability with intelligent last-mile partner matching.

- **Delivery Time Optimization** — Achieve 29-Minute Average Deliveries
- **Last-Mile Partner Matching** — Ensure Best Partner Selection
- **Margin and Experience Focus** — Boost Profit Margins
- **Automated Delivery Assignments** — Automate Delivery Processes
- **Courier App Integration** — Track Deliveries in Real-Time

### [Courier App](https://www.deliverect.com/en/dispatch#CourierApp)
*Product*
Manage deliveries effortlessly with real-time tracking.

- **Fleet Management** — Manage Your Fleet Effectively
- **Real-Time Delivery Visibility** — Track Deliveries Live
- **Multiple Fleet Integration** — Aggregate Your Fleets

### [Deliverect Kiosk](https://www.deliverect.com/en-au/deliverect-kiosk)
*Product*
Enhances in-store efficiency through self-service kiosks for faster ordering and payment.

- **Brand-Customized Interface** — Reflect Your Brand
- **POS Integration** — Streamline Flows
- **Centralized Management Hub** — Simplify Operations
- **Smart Menu Management** — Optimize Menu Offerings
- **Self-Serve Ordering** — Enhance Customer Experience
- **All-in-One Payment Functionality** — Simplify Payments
- **Flexible Setup** — Adapt to Your Space
- **Printer Integration** — Provide Receipts

### [Quest App](https://www.deliverect.com/en-us/quest-app)
*Product*
Optimize your picking experience for online orders.

- **Pick And Pack Orders** — Standardize Your Workflow
- **Real-Time Updates** — Eliminate Out-of-Stock Orders
- **Smart Routing** — Save Time Packing Orders
- **1-Tap Amendments** — Quickly Amend Orders
- **Multilingual Support** — Support Global Staff

### Delivery Manager App
*Product*
Streamline your order management with a unified view of all deliveries.

- **Unified Order View** — Simplifies Order Management
- **Reduced Manual Entry** — Saves Staff Time

## Market Segments

- **Omnichannel order management**: Centralizes order intake, menu control, and integrations across online and offline channels to streamline fulfillment and provide unified sales and performance data.
- **Last-mile delivery orchestration**: Matches orders to optimal last-mile partners, automates courier assignments, and provides real-time tracking and ETAs to improve margins and delivery experience.
- **Direct-to-consumer ordering**: Enables brands to sell directly via web, social, and owned channels with personalized promotions and integration into backend order and menu management to increase order value.
- **Self-service kiosk ordering**: In-store self-serve ordering and integrated payments with brand-customized interfaces and POS/kitchen integration to reduce queue time and manual entry.
- **Retail order and inventory management**: Centralizes online catalog and real-time inventory, optimizes pick-and-pack workflows and pricing across locations to speed fulfillment and reduce stockouts.
- **Store monitoring and operational resilience**: Monitors store status and performance across platforms, automatically remediates outages, tracks stock and sentiment to prevent revenue loss and downtime.