# Dataprise, LLC *Also known as Dataprise* - Website: https://www.dataprise.com - Location: Rockville, Maryland, United States - Agent profile: https://boon.ai/agents/dataprise-com > Dataprise is a national managed IT services and cybersecurity partner helping organizations optimize and secure their technology. Dataprise is a national managed services provider delivering IT management, cybersecurity, cloud, and advisory services to organizations across industries. It partners with clients to manage, secure, and modernize technology, offering in-house capabilities across cybersecurity, IT operations, cloud hosting, data protection, and strategic consulting. Its approach emphasizes proactive monitoring, security posture, and governance, with dedicated engineers, a nationwide support network, and a focus on business outcomes. **Mission:** Our mission is to be the strategic IT and cybersecurity partner trusted by organizations nationwide to manage, secure, and modernize their technology. ## Products & Services ### [Managed IT](https://www.dataprise.com/solutions/managed-it/) *Service* Proactive managed IT services that optimize performance, security, and growth for businesses. - **IT Service Desk** — Provide Year-Round Support - **Backup & Disaster Recovery as a Service** — Ensure Rapid Data Recovery - **Infrastructure Management** — Maintain Network Uptime - **Proactive Maintenance and Continuous Optimization** — Prevent Downtime - **Cloud Hosting & Storage** — Optimize Cloud Resources - **Unified Endpoint Management** — Simplify Device Management - **Predictable Costs and Better ROI** — Enable Better Financial Planning - **Managed Mobility** — Enhance Employee Productivity ### [Cybersecurity](https://www.dataprise.com/solutions/cybersecurity/) *Service* Comprehensive cybersecurity solutions to protect your business from modern threats. - **Incident Response** — Minimize Damage From Incidents - **Detection & Response** — Identify Threats In Real Time - **Vulnerability Management** — Reduce Risk By Identifying Vulnerabilities - **SOC Services** — 24/7 Security Monitoring - **Security Consulting & Support** — Gain Expert Cybersecurity Insights - **Framework Assessments** — Assess Security Control Compliance ### [IT Consulting & Support](https://www.dataprise.com/solutions/it-consulting-and-support/) *Service* Enhance operations through strategic IT consulting and dedicated support services. - **IT Consulting** — Delivers Customized IT Strategies - **IT Service Desk** — Ensures Continuous Operational Support - **Security Consulting** — Enhances Cybersecurity Posture - **Field Services** — Provides On-Site Hardware Support - **Migrations** — Enables Secure Technology Transitions - **M&A Support** — Facilitates Smooth Mergers - **AI Strategy & Assessments** — Drives AI Integration Success ## Market Segments - **Managed security services** (market size $39.5B, CAGR 11.1%): Ongoing managed security offerings including threat detection, monitoring, incident response, compliance support, and endpoint/mobile protection to reduce cyber risk and maintain regulatory posture. - **Managed IT services** (market size $363.5B, CAGR 8.8%): Ongoing outsourced IT operations including 24/7 monitoring, proactive maintenance, help desk and IT partnership for organizations that need continuous, scalable IT support. - **Cloud infrastructure and disaster recovery** (market size $14.0B, CAGR 15%): Cloud hosting and storage, backup and disaster recovery as a service to modernize infrastructure and ensure business continuity and rapid data recovery. - **IT consulting and advisory** (market size $112.0B, CAGR 13.4%): Strategic IT advisory including AI strategy, migrations, M&A support, framework/security assessments and project management to align technology with business objectives. ## Ideal Customer Profiles ### Mid Sized Firms With Integrated IT And Security Mid-sized North American firms seeking integrated IT management and security. - Industry: Technology, Financial Services, Healthcare, and Professional Services - Geography: North America - Pain points: Siloed IT operations, security gaps, rising downtime, vendor management complexity - Business goals: Improve security posture, reduce downtime, streamline operations, scale with growth - Positioning: Integrated IT management and security services that help North American organizations achieve reliable operations, strong security, and scalable technology modernization. #### Persona: Chief Information Officer - Needs: Integrated visibility into IT and security, governance, vendor management - Goals: Maximize reliability, reduce risk, align IT with business goals - Challenges: Budget constraints and legacy systems - Pain points: Siloed tooling, complex vendor landscape, downtime risk - Solution: Provides unified IT management and security through Managed IT, Cybersecurity, and IT Consulting & Support to achieve reliable operations, strong security, and governance aligned with business goals. #### Persona: IT Director - Needs: 24/7 service desk, proactive maintenance, cloud hosting - Goals: Minimize downtime, optimize costs - Challenges: Managing vendors, scaling IT resources - Pain points: Downtime, slow incident response, unpredictable costs - Solution: Offers 24/7 service desk, proactive maintenance, cloud hosting, and security monitoring via Cybersecurity and Managed IT to reduce downtime and manage costs. #### Persona: Security Architect - Needs: Threat detection, vulnerability management, framework alignment - Goals: Improve security maturity, ensure regulatory alignment - Challenges: Keeping up with threats, large-scale controls coverage - Pain points: Time-consuming threat analysis, gaps in controls - Solution: Provides Detection & Response, Vulnerability Management, and Framework Assessments through Cybersecurity to raise security maturity and regulatory alignment. ### Technology Companies Seeking Cloud Modernization And Security Technology firms seeking scalable cloud modernization and strong security. - Industry: Technology, Software as a Service, and IT Services - Geography: North America - Pain points: Complex cloud environments, security governance, regulatory compliance, downtime risk - Business goals: Scale product delivery, modernize infrastructure, improve security posture - Positioning: Technology teams modernize cloud environments while strengthening security and governance to accelerate product delivery. #### Persona: Platform Engineering Manager - Needs: Scalable infrastructure, secure pipelines, governance - Goals: Deliver scalable platforms quickly - Challenges: Complex cloud stacks, integration challenges - Pain points: Cloud sprawl, security debt - Solution: Cloud hosting, Cybersecurity, and IT Consulting & Support to optimize architecture and governance. #### Persona: Security Architect - Needs: Threat detection, vulnerability management, governance - Goals: Improve security maturity, ensure regulatory alignment - Challenges: Keeping up with threats, large-scale controls coverage - Pain points: Time-consuming threat analysis, gaps in controls - Solution: Cybersecurity offerings deliver Detection & Response, Vulnerability Management, and Framework Assessments to improve maturity and governance. #### Persona: DevOps Lead - Needs: Secure pipelines, policy enforcement, observability - Goals: Secure and accelerate release cycles - Challenges: Balancing speed and security - Pain points: Vulnerabilities in pipelines, compliance complexity - Solution: Cybersecurity with Detection & Response, Vulnerability Management; IT Consulting & Support to enable secure modernization. ### Healthcare Organizations Prioritizing Security And Compliance Healthcare providers prioritizing patient data protection and regulatory compliance. - Industry: Healthcare - Geography: North America - Pain points: PHI protection, HIPAA and HITECH compliance, downtime impact on care, vendor risk - Business goals: Ensure regulatory compliance, minimize risk, improve patient care uptime - Positioning: Security and governance focused services for healthcare organizations to meet HIPAA requirements while ensuring system availability. #### Persona: Chief Information Officer - Needs: Regulatory alignment, data protection capabilities - Goals: Maintain HIPAA compliance, ensure uptime for care delivery - Challenges: Balancing budgets with compliance requirements - Pain points: Regulatory changes, resource constraints - Solution: Through Cybersecurity, Framework Assessments, and Managed IT, helps meet HIPAA requirements while ensuring system availability. #### Persona: Compliance Officer - Needs: Policy adherence, audits, access controls - Goals: Maintain compliance, reduce audit findings - Challenges: Keeping up with changing regulations, data privacy requirements - Pain points: Manual controls, scattered evidence for audits - Solution: Framework Assessments, Security Consulting, and IT Service Desk to streamline compliance reporting and governance. #### Persona: IT Director - Needs: Uptime, data protection, regulatory alignment - Goals: Ensure system availability, protect PHI - Challenges: Resource constraints, regulatory pressure - Pain points: Downtime, audit pressure - Solution: Managed IT, Cybersecurity, and IT Consulting & Support to improve uptime, protect PHI, and simplify governance. ### Professional Services Firms Requiring Reliable IT Professional services firms seeking dependable IT operations and security. - Industry: Professional Services - Geography: North America - Pain points: Limited IT resources, security concerns, downtime risk, regulatory compliance for data - Business goals: Improve IT reliability, reduce risk, enable remote work - Positioning: Reliable IT management and security services tailored to professional services firms to improve uptime, data protection, and operational efficiency. #### Persona: Practice Manager - Needs: Efficient IT operations, secure client data - Goals: Improve efficiency, protect data - Challenges: Limited IT resources, budgeting - Pain points: Downtime, user frustration - Solution: IT Service Desk, Managed IT, and Cybersecurity to improve reliability and data protection for client work. #### Persona: IT Manager - Needs: Reliable infrastructure, cost control - Goals: Maintain uptime, reduce incident response time - Challenges: Resource constraints - Pain points: Downtime and ticket backlog - Solution: Managed IT and IT Service Desk with proactive maintenance and security monitoring.