# Dasha.AI Inc.
*Also known as Dasha*

- Website: https://dasha.ai
- Location: San Francisco, California, United States
- Agent profile: https://directory.haycion.ai/agents/dasha-ai

> Dasha.AI is a platform that enables scalable, real-time, human-like voice conversations for developers and enterprises.

Dasha.AI Inc. is a platform and provider of ultra-realistic AI voice agents and a scalable voice AI infrastructure that enables developers and enterprises to build, deploy, and operate real-time, human-like conversational experiences across sales, customer support, and automation use cases. The company focuses on low latency, advanced natural language processing, privacy and security, and seamless integration across systems to support sales, customer service, and other automated interaction use cases.

**Mission:** To empower businesses to automate conversations with ultra-realistic voice AI agents, delivering scalable, secure, and personalized customer interactions.

## Products & Services

### [Voice AI Backend](https://dasha.ai/voice-ai-backend)
*Platform*
Provides a unified backend for building scalable, human-like voice AI solutions with low latency.

- **Single backend for voice AI stack** — Simplify Infrastructure Management
- **10,000+ concurrent calls** — Scale Effortlessly
- **LLM orchestration** — Deliver Natural Interactions
- **REST API** — Seamlessly Integrate with Systems
- **Speech-to-Text (STT) support** — Transcribe Calls Instantly
- **Telephony integration** — Connect Seamlessly with Telephony
- **Text-to-Speech (TTS) support** — Generate Human-Like Speech
- **Backward compatibility** — Ensure Seamless Updates
- **Multi-tenant support** — Manage Multiple Clients Efficiently
- **SDK framework** — Accelerate Development Process
- **30+ languages** — Reach Global Audiences
- **Glue code management** — Minimize Integration Work
- **Self-hosting option** — Maintain Control Over Data
- **Flexibility in integration** — Customize Implementation

### [Agent OS](https://dasha.ai/agent-os)
*Platform*
Empowers unified management and optimization for AI agents across multiple channels.

- **Unified Runtime** — Manage All Agents In One Place
- **High Scalability** — Scale Seamlessly As You Grow
- **Multi-modal Support** — Engage Across Channels
- **Infrastructure Resilience** — Maintain Uptime During Surges
- **Designed for Automation** — Automate Complex Workflows
- **Customizable Integration** — Integrate With Existing Tools
- **Real-time Observability** — Monitor Agent Performance Live

### [Agent-to-Agent](https://dasha.ai/agent-to-agent/)
*Platform*
Facilitates efficient communication and task coordination among AI agents.

- **Inter-agent communication** — Enhances Coordination Across Agents
- **Scalability** — Manages High Traffic Scenarios
- **Protocol Awareness** — Supports Multiple Protocols
- **Seamless Integration** — Streamlines Existing Processes

### [BPO Call Centers](https://dasha.ai/bpo-ai-landing)
*Solution*
Enhance call center operations through efficient automation and customer engagement.

- **24/7 Availability** — Ensures Continuous Support
- **Call routing** — Streamlines Call Distribution
- **Customer support automation** — Reduces Agent Workload
- **Multilingual Support** — Broadens Customer Reach
- **Upsell automation** — Enhances Revenue Streams
- **Virtual receptionists** — Improves Customer Engagement
- **Data Analytics** — Informs Strategic Decisions

### [Lead Generation](https://dasha.ai/en-us/solutions-insurance)
*Solution*
Automate lead generation with AI agents for efficient prospect engagement.

- **Lead Generation Agents** — Sustain Continuous Outreach
- **Real-Time Personalization** — Deliver Tailored Experiences
- **Dynamic Script Adaptation** — Enhance Interaction Flow
- **Integration Capabilities** — Streamline Workflow
- **Analytics and Reporting** — Monitor Campaign Effectiveness

## Market Segments

- **Conversational runtime and orchestration**: Runtime environments that deploy, monitor, and scale real-time conversational agents across voice and text, providing unified control, real-time observability, and integration points for enterprise workflows.
- **Multi-agent workflow orchestration**: Capabilities that enable direct communication, protocol-aware coordination, and scalable interaction between AI agents to manage complex multi-step workflows and handoffs.
- **Contact center automation for BPOs**: Packaged automation for high-volume contact centers and BPOs to automate call handling, routing, multilingual support, analytics, and 24/7 customer interactions to increase throughput and reduce cost.
- **Outbound lead generation and qualification**: Automated outbound calling and outreach that identifies, engages, qualifies, and personalizes prospects at scale using dynamic script adaptation, CRM integration, and analytics.
- **Enterprise voice AI infrastructure and telephony**: Backend infrastructure combining telephony, real-time speech-to-text and text-to-speech, LLM orchestration, multi-tenant and self-hosting options to support secure, low-latency voice applications for enterprises.