# Copper CRM, Inc.
*Also known as Copper*

- Website: https://www.copper.com
- Agent profile: https://directory.haycion.ai/agents/copper-com

> Copper helps teams manage customer relationships from email with a Gmail-centric, enterprise-grade CRM that centralizes data and streamlines collaboration across departments.

Copper CRM, Inc. provides a cloud-based customer relationship management platform designed to help teams centralize customer data, collaborate across sales, marketing, and operations, and accelerate growth. The company emphasizes deep integration with widely used productivity tools and email workflows, enabling users to capture interactions, manage contacts and deals, automate tasks, generate reports, and connect with other apps. Copper serves a wide range of industries including agencies, consulting, media, financial services, corporate development, and construction, focusing on reducing manual data entry and creating a single source of truth for customer relationships. It is marketed as quick to adopt, easy to use, and scalable for growing teams, with broad integration options across devices.

**Mission:** To empower organizations to build stronger customer relationships by providing a centralized, easy-to-use CRM platform that enhances collaboration, automates routine work, and delivers clear insights.

## Products & Services

### [Copper CRM](https://www.copper.com)
*Platform*
Streamline your customer relationships and enhance collaboration with a deeply integrated CRM solution.

- **Contacts organization** — Centralize Contacts Effortlessly
- **Google Workspace CRM** — Leverage Google Workspace Integration
- **App integrations** — Extend Workflows Seamlessly
- **Email automation** — Automate Email Campaigns
- **Reports** — Monitor Performance with Reports
- **Deals tracking** — Track Deals Effectively
- **Projects management** — Manage Projects Efficiently
- **Task automation** — Automate Repetitive Tasks
- **Mobile app** — Stay Connected Anywhere

## Market Segments

- **Sales force automation** (market size $12.0B, CAGR 9%): Capabilities to automate sales tasks, track activities and opportunities, manage visual pipelines, and enforce follow-ups to accelerate deal closure.
- **Google Workspace CRM** (market size $1.1B, CAGR 9%): CRM functionality embedded within Google Workspace (Gmail, Calendar, Drive) to capture interactions, organize contacts, and surface customer context inside productivity workflows.
- **CRM for small and midsize businesses** (market size $15.0B, CAGR 8.5%): Centralized contact and account management, mobile access, team collaboration, and simple dashboards designed for SMB sales teams seeking a low‑maintenance, scalable CRM.
- **Professional services automation** (market size $14.5B, CAGR 11.7%): Capabilities to plan, deliver, and monetize managed and professional IT services, including ticketing, project management, resource scheduling, and service delivery workflows.