# Clozd, Inc.
*Also known as Clozd*

- Website: https://www.clozd.com
- Location: Lehi, UT, United States
- Agent profile: https://directory.haycion.ai/agents/clozd-com

> Clozd delivers buyer feedback and win-loss insights to help organizations win more deals and strengthen products, messaging, and revenue strategies.

Clozd helps organizations understand why they win and lose business by collecting buyer feedback and delivering unbiased, actionable insights at scale. Through tens of thousands of win-loss interviews across industries, Clozd analyzes interview data to reveal decision drivers and opportunities for product, marketing, and sales improvements. The company serves B2B brands seeking to align product roadmaps, messaging, and customer experience with real buyer needs, with capabilities in qualitative research, data analysis, and executive-level reporting that inform cross-functional strategy.

**Mission:** We deliver in-depth, unbiased buyer feedback that helps organizations uncover the real reasons they win and lose business.

## Products & Services

### [Clozd Platform](https://www.clozd.com/product/platform)
*Platform*
Uncover insights that help organizations improve sales win rates and product alignment.

- **CRM Integrations** — Automate Feedback Collection
- **Live Interviews** — Direct Buyer Engagement
- **Security & Standards** — Ensure Data Protection
- **Unbiased Buyer Feedback** — Capture Honest Buyer Perspectives
- **Clozd MCP** — Ground AI Decisions in Real Data
- **Gong Integration** — Combine Insights from Multiple Sources
- **Cross-Functional Insights** — Enhance Collaboration Across Teams
- **AI Interviewer** — Capture In-Depth Buyer Insights
- **Outreach Automation** — Efficiency in Feedback Processes
- **Program Design & Setup** — Tailored Implementation Support
- **Scale of Interviews** — Access Extensive Buyer Insights
- **Flex Interviews** — Enhance Interview Flexibility
- **Open API** — Facilitate Data Integration
- **Continuous Improvement Framework** — Drive Sustainable Growth
- **Delivery of Insights** — Streamline Information Sharing
- **Slack Integration** — Real-Time Communication

### [Clozd Expert Network](https://www.clozd.com/expert-network)
*Service*
Get tailored insights through expert-led interviews to inform strategic decisions.

- **Certified Interviewers** — Guarantee Quality Interviews
- **Impactful Insights** — Drive Strategic Decisions
- **Project-Based Matching** — Tailor Expertise to Needs
- **Flexible Engagement** — Schedule On Your Terms
- **Competitive Compensation** — Attract Top Experts

## Market Segments

- **Win-loss analysis** (market size $1.0B, CAGR 12%): Capabilities that collect, coordinate, and analyze buyer feedback to determine why deals are won or lost, delivering executive reporting and CRM-connected insights to improve win rates.
- **Voice of the customer programs** (market size $3.2B, CAGR 14%): Programs that capture unbiased buyer feedback at scale and synthesize it for cross-functional teams to inform product, marketing, and customer experience decisions, with integrations to Slack and CRM systems.
- **Buyer interview networks** (market size $1.2B, CAGR 16%): On-demand access to certified, trained interviewers and managed one-on-one interview services for high-quality qualitative research and decision-driver discovery.
- **Product roadmap and messaging optimization** (market size $2.6B, CAGR 6.6%): Research-driven insights and analysis used to prioritize product features and refine value propositions and messaging based on identified buyer decision drivers.