# Elastic Inc
*Also known as Close*

- Website: https://close.com
- Location: Austin, Texas, United States
- Agent profile: https://directory.haycion.ai/agents/close-com

> Elastic Inc provides a cloud-based CRM that helps sales teams manage leads, automate workflows, and coordinate multi-channel outreach to drive revenue.

Elastic Inc operates a cloud-based CRM platform designed for sales teams and organizations seeking to close more deals. The company provides a multi-channel system that unifies email, calls, SMS, and forms with automation workflows and robust lead and pipeline management. The platform emphasizes transparency, collaboration, and data-driven decision-making through reporting and an ecosystem of integrations. Elastic Inc serves organizations of various sizes, from startups to established teams, helping them optimize outreach, coordinate activities, and scale revenue operations. The company also offers resources, partner programs, and an API-friendly platform to support developers and system integrators.

**Mission:** Elastic Inc's mission is to empower businesses to close more deals by providing a flexible, cloud-based CRM that unifies communications, automation, and data insights for sales teams and partners.

## Products & Services

### [Close CRM](https://close.com/)
*Platform*
Unify your sales communication and automate workflows to close deals faster with Close CRM.

- **Chloe AI agent** — Enhances User Productivity
- **Sales communication** — Streamlines Communication
- **Lead and pipeline management** — Visibility into Sales Pipeline
- **Sales automation** — Automates Sales Processes
- **Built-in power dialer** — Increases Calling Efficiency
- **Reporting** — Drives Data-Informed Decisions
- **Native forms** — Facilitates Lead Capture
- **Integrations** — Expands CRM Capabilities
- **Coaching and collaboration** — Enhances Team Alignment

## Market Segments

- **Sales CRM**: Core customer relationship management for sales teams to manage contacts, leads, deals, pipelines, activity logging, native forms, and forecasting.
- **Sales engagement**: Platforms that orchestrate multi‑channel outbound and inbound outreach (email, calls, SMS), sequences, and dialing to increase rep productivity and response rates.
- **Sales force automation**: Automation of repetitive sales tasks and workflows including power dialing, activity logging, lead routing, and sequence automation to accelerate deal cycles.
- **Revenue operations**: Capabilities for cross‑functional reporting, forecasting, integrations and API access to align sales, marketing, and operations around revenue metrics and processes.