# Channel Software, Inc.
*Also known as Channel Software*

- Website: https://www.channelsoftware.com
- Location: Minneapolis, Minnesota, United States
- Agent profile: https://directory.haycion.ai/agents/channelsoftware-com

> Channel Software, Inc. provides a B2B eCommerce platform for distributors and manufacturers, enabling integrated product data, ERP connectivity, and scalable online buying across channels.

Channel Software, Inc. is a United States-based company delivering a B2B eCommerce platform for distributors and manufacturers to grow and scale their business. The organization provides integrated capabilities that connect eCommerce with ERP, product information management, content management, site search, analytics, and mobile access. It operates as a business unit of Cordance Operations LLC and serves industrial distributors and manufacturers, helping them manage product data, catalogs, pricing, orders, and customer accounts across channels while emphasizing security, scalability, and user-friendly experiences.

**Mission:** To empower distributors and manufacturers to grow their business through a secure, scalable, and accessible B2B eCommerce platform that simplifies product information management, order processing, and customer collaboration across multiple channels.

## Products & Services

### [WebAlliance eCommerce](https://www.channelsoftware.com/csx/commerce)
*Platform*
Empowers distributors and manufacturers with an all-in-one B2B eCommerce platform for enhanced sales and performance.

- **ERP Integration** — Streamline Business Processes
- **ERP eCommerce Integration** — Maximize Operational Efficiency
- **Checkout Personalization** — Tailor Checkout Process
- **Mobile App** — Order Anywhere, Anytime
- **Catalog Management** — Manage Product Data Efficiently
- **Avalara Tax Integration** — Automate Tax Compliance
- **Quick Order Pad** — Accelerate Large Orders
- **Analytics Dashboard** — Gain Business Insights
- **Analytics Integration** — Monitor Performance Seamlessly
- **Customer Account Management** — Enhance Customer Experience
- **Guest Checkout** — Facilitate Quick Purchases
- **RFQ** — Simplify Pricing Inquiries
- **Asset and Content Management** — Streamline Resource Access
- **Mobile Responsiveness** — Manage Anywhere, Anytime
- **Persistent Shopping Cart** — Enhance User Experience
- **Ship-To Address Support** — Streamline Deliveries
- **Event Registration** — Facilitate Customer Engagement
- **Sales Rep Access** — Empower Sales Reps
- **Image Overlays** — Highlight Promotions Visually

### [WebAlliance PIM](https://www.channelsoftware.com/csx/product-information-management)
*Product*
Enhance product data management, improve accuracy, and streamline sales processes across all channels with WebAlliance PIM.

- **ERP Inbound Data Feed** — Synchronize ERP Data
- **Bulk Editing** — Save Time on Products
- **Content Syndication** — Maintain Data Consistency
- **Data Collection and Standardization** — Centralize Product Data
- **Product Information Enrichment** — Improve Product Discovery
- **Completeness Scoring** — Ensure Product Readiness
- **Media Management** — Enhance Product Presentation
- **PIM Workflow** — Streamline Content Management

### [WebAlliance CMS](https://www.channelsoftware.com/csx/b2b-ecommerce-cms)
*Product*
Enhance your B2B digital presence with user-friendly content management tools.

- **Cross-channel Publishing** — Streamline Multi-channel Releases
- **Dynamic Content Management** — Optimize Customer Engagement
- **Content Scheduling** — Align Publications with Campaigns
- **Role-based Access** — Enhance Collaboration Security
- **User-friendly Page Builder** — Simplify Content Management
- **User Onboarding** — Simplify Team Integration
- **SEO Optimized URLs** — Improve Discoverability

### [WebAlliance Site Search](https://www.channelsoftware.com/csx/site-search)
*Product*
Enhance your customer experience with fast, intuitive site search tailored for B2B needs.

- **Attribute Filtering** — Narrow Results Quickly
- **Predictive Search** — Speed Up Searches
- **Brand and Category Filtering** — Refine Searches Easily
- **Result Display and Sorting** — Customize Display Preferences
- **Image Preview** — Visual Identification Assistance

### [WebAlliance Analytics](https://www.channelsoftware.com/csx/analytics)
*Product*
Gain valuable insights and optimize eCommerce performance.

- **Audience Performance Dashboards** — Understand Visitor Behavior
- **Ecommerce Performance Dashboards** — Monitor Revenue and Conversions
- **Revenue and Conversion Metrics** — Track Key Business Metrics
- **Product Performance Insights** — Enhance Product Assortment
- **Site Traffic Analysis** — Analyze Website Visitor Stats
- **Customizable Reports** — Generate Tailored Reports

## Market Segments

- **B2B commerce** (market size $36000.0B, CAGR 14.5%): Capabilities for B2B trade including custom B2B marketplaces, complex pricing and account management, and back-office integrations
- **Product information management** (market size $16.9B, CAGR 15.2%): Capabilities that centralize, enrich, govern, and distribute structured product data as a single source of truth for internal teams and downstream channels.
- **Content management and web experience** (market size $13.9B, CAGR 16.2%): Website builder, blog software, landing pages, and content optimization to manage web presence and digital experiences across the customer journey.
- **Site search and merchandising** (market size $1.8B, CAGR 12%): Personalizes site search, autocomplete, faceted navigation, and merchandising controls to improve product discovery and on‑site conversions.
- **Commerce analytics and reporting** (market size $12.0B, CAGR 13.5%): Dashboards and customizable reports that track revenue, conversion, average order value, product performance, audience behavior, and site traffic to inform merchandising and operational decisions.