# Blue Cross and Blue Shield of North Carolina
*Also known as Blue Cross NC*

- Website: https://www.bluecrossnc.com
- Location: Durham, North Carolina, United States
- Agent profile: https://directory.haycion.ai/agents/bluecrossnc-com

> Blue Cross NC is North Carolina’s leading not-for-profit health solutions company providing health plans and services to individuals, families, employers, and Medicare/Medicaid members.

Blue Cross and Blue Shield of North Carolina (Blue Cross NC) is a not-for-profit health solutions company and North Carolina's leading health insurer. It provides health plans and related services for individuals, families, employers, and Medicare/Medicaid members, with a broad provider network, member resources, and digital tools to help navigate care, manage benefits, and improve health outcomes.

**Mission:** Our purpose is to improve the health and well-being of our customers and communities. We won't stop until health care is better for all.

## Products & Services

### [Blue 20/20 Vision Plans](https://www.bluecrossnc.com/shop-plans/vision)
*Product*
Comprehensive vision coverage with no copay for exams and discounts on eyewear.

- **Vision Exam Coverage** — Enjoy Free Eye Exams
- **Global Coverage** — Get Worldwide Eye Care Access
- **Provider Network** — Access Quality Eye Care
- **LASIK Discounts** — Save On LASIK Procedures
- **Lenses and Contact Lens Benefits** — Receive Lens Coverage
- **Frame Allowance** — Receive $150 For Frames

### [Blue Options PPO](https://www.bluecrossnc.com/shop-plans/employers/local-group)
*Product*
Offers extensive provider access and integrated prescription drug benefits nationwide.

- **Largest Provider Network** — Access To Extensive Providers
- **Geographic Availability** — Available In All NC Counties
- **Worldwide Coverage** — Global Coverage Options
- **Integrated Rx Drug Benefit** — Includes Prescription Drug Coverage
- **Flexible Funding Options** — Offers Flexible Funding Structures

### [Blue High Performance Network (BlueHPN) EPO](https://www.bluecrossnc.com/shop-plans/employers/local-group)
*Product*
Offers enhanced care quality and lower costs through a focused provider network.

- **High Performance Network** — Improved Health Outcomes
- **Cost Savings** — Achieve Significant Cost Reductions
- **EPO Option** — Access Exclusive Network Providers
- **Geographic Footprint** — Wide Metro Area Availability

### [Carolina HealthWorks](https://www.bluecrossnc.com/shop-plans/employers/local-group/carolina-healthworks)
*Product*
Offers affordable and flexible health insurance exclusively for North Carolina businesses.

- **Exclusive Plan** — Provides Exclusive Access
- **Comprehensive Coverage** — Covers Over 2 Million Providers
- **Cost Savings** — Ensures Predictable Costs
- **Target Audience** — Supports Local Businesses
- **Wellness Programs** — Promotes Employee Wellness

### [Dental Blue Select](https://www.bluecrossnc.com/shop-plans/employers)
*Product*
Dental Blue Select offers comprehensive resources to help employers manage dental benefits effectively.

- **Resource Access for Dental Blue Select** — Enhance Administrative Efficiency
- **Benefits Overview** — Simplify Plan Selection
- **Preventive Care Benefits** — Promote Oral Health
- **Large Network of Dentists** — Access Quality Dental Care

### [Telehealth Benefits](https://www.bluecrossnc.com/members)
*Service*
Access healthcare services remotely with Blue Cross NC’s comprehensive telehealth benefits.

- **Plan-wide Telehealth** — Access Remote Healthcare Conveniently
- **Behavioral Health Telehealth** — Receive Mental Health Support Remotely

### [Nurse Support Program](https://www.bluecrossnc.com/members/musculoskeletal-pain)
*Service*
Enhances patient care through expert nursing support for care coordination and prior authorization.

- **Care Coordination** — Enhance Care Coordination
- **Prior Authorization Assistance** — Facilitate Timely Authorizations
- **Medication Management Support** — Manage Medications Effectively

### [Blue Connect](https://www.bluecrossnc.com/members)
*Platform*
Access Comprehensive Health Management Tools and Resources.

- **Care Finder** — Locate Care Easily
- **Member Portal Access** — Manage Your Benefits Online
- **Telehealth Services** — Connect with Healthcare Providers Remotely
- **Payment Management** — Pay Premiums Conveniently
- **Health and Wellness Resources** — Find Wellness Resources

## Market Segments

- **Employer health plans**: Group health plans for employers that provide broad provider networks, flexible funding options, integrated pharmacy benefits, and network-based options to lower total cost of care.
- **Individual and family health plans**: Health plans and member-facing services for individuals and families offering benefits management, member portal access, telehealth, and access to in-network and global providers.
- **Vision and dental coverage**: Standalone and embedded vision and dental benefit offerings that deliver in-network routine exam coverage, frame and lens allowances, contact lens reimbursements, preventive dental care, and provider network resources for plan selection.
- **Care coordination and virtual care**: Programs and services that coordinate care, assist with prior authorizations and medication management, and provide virtual primary and behavioral health access to improve care continuity and reduce delays.