# Adept AI Labs Inc.
*Also known as Adept*

- Website: https://www.adept.ai
- Location: San Francisco, CA, United States
- Agent profile: https://directory.haycion.ai/agents/adept-ai

> Adept AI Labs is an enterprise AI research company building general intelligence to help people and computers work together.

Adept AI Labs Inc. is an enterprise-focused AI research and solutions company focused on building useful general intelligence that enables people and computers to work together. The organization develops multimodal AI systems and agent-enabled capabilities to help businesses automate tasks, improve productivity, and extend human decision-making across software environments. Adept emphasizes safe, human-in-the-loop deployment and partnerships with organizations seeking scalable AI-powered tools. The mission and capabilities center on enabling collaboration between people and machines in real-world, enterprise contexts.

**Mission:** To build useful general intelligence that enables people and computers to work together.

## Products & Services

### [Adept Enterprise Agent Platform](https://www.adept.ai/)
*Platform*
Automate complex workflows with natural-language instructions, enhancing productivity and collaboration.

- **Actuation software** — Enables Seamless Action Execution
- **End-to-end workflow automation** — Facilitates Comprehensive Process Management
- **Rapid deployment via natural language** — Reduces Setup Time
- **Security & compliance** — Ensures Data Protection
- **Text-to-actions model** — Enables User-Friendly Automation
- **Enterprise-wide deployment** — Improves Organizational Efficiency
- **Multimodal model suite** — Supports Diverse AI Applications
- **Adept Workflow Language (AWL)** — Empowers Flexible Workflow Creation
- **Feedback & data collection tools** — Enhances Model Performance

## Market Segments

- **Intelligent process automation**: Capabilities that translate natural-language intent into end-to-end automated enterprise workflows, combining planning, multimodal understanding, and action execution across software environments to reduce manual process steps and cycle time.
- **AI-powered enterprise agents**: Agentic platforms that use multimodal models and text-to-actions reasoning to perform complex tasks, enable human-in-the-loop oversight, and delegate knowledge-worker activities across applications.
- **Cross-application actuation and integration**: Capabilities that provide an actuation layer and domain-specific language to reliably interact with web UIs, APIs, and SaaS applications for coordinated task execution and connector-free integration.
- **AI governance and deployment**: Enterprise features and controls for secure, auditable, and compliant deployment of AI agents, including feedback collection for model improvement, access controls, and SOC 2–level security practices.

## Ideal Customer Profiles

### Enterprise Automation Leaders
Enterprises seeking end-to-end workflow automation with governance across IT, HR, and operations.
- Industry: Technology, Financial Services, Healthcare, Manufacturing
- Geography: Global
- Pain points: Manual, error-prone workflows; siloed systems; governance and security concerns; long cycle times.
- Business goals: Scale automation across departments; improve efficiency; ensure governance and security; accelerate time-to-value.
- Positioning: An automation platform enabling knowledge workers to automate complex enterprise workflows with natural-language instructions, delivering governance, security, and human oversight across diverse systems.

#### Persona: Automation Program Manager
- Needs: Automation roadmaps, governance, cross-department alignment
- Goals: Deliver scalable automation programs with measurable ROI
- Challenges: Gaining cross-team alignment, prioritization of initiatives
- Pain points: Overly fragmented tools, inconsistent data, limited auditability
- Solution: The Adept Enterprise Agent Platform enables natural-language automation across tools, with governance and human oversight to deliver enterprise-scale workflows.

#### Persona: IT Operations Manager
- Needs: Visible, auditable automation across IT tools, reliable provisioning
- Goals: Improve availability, reduce toil, meet compliance
- Challenges: Tool fragmentation, complex integrations
- Pain points: Manual runbooks, lack of centralized visibility
- Solution: The Adept Enterprise Agent Platform orchestrates IT workflows across tools via natural language, providing audit trails, security, and governance.

#### Persona: Business Process Analyst
- Needs: Process modeling, data quality, testable automation
- Goals: Identify optimization opportunities, improve process speed and accuracy
- Challenges: Data silos, inconsistent process definitions
- Pain points: Manual data gathering, repeated rework
- Solution: The platform enables modeling and automating cross-system workflows with real-time insights and governance.

### IT Operations And DevOps Leaders
IT and DevOps teams seeking automated, reliable IT workflow orchestration with security and governance.
- Industry: Technology, Cloud services, and regulated sectors
- Geography: Global
- Pain points: Fragmented tooling; manual runbooks; lack of auditability; security concerns; complex integrations.
- Business goals: Improve reliability, automate IT workflows, reduce toil, maintain compliance.
- Positioning: An automation platform that enables IT operations and DevOps teams to orchestrate automated workflows with natural-language instructions, delivering governance, security, and human oversight at scale.

#### Persona: IT Operations Manager
- Needs: Reliable automation, visibility, audit trails
- Goals: Improve system availability, reduce toil
- Challenges: Tool fragmentation, integration complexity
- Pain points: Manual tasks, lack of centralized visibility
- Solution: The Adept Enterprise Agent Platform orchestrates IT workflows across tools via natural language, with governance and auditability.

#### Persona: DevOps Engineer
- Needs: Self-service automation, fast feedback, scalable pipelines
- Goals: Increase deployment speed, reduce manual tasks
- Challenges: Tool compatibility, maintaining security
- Pain points: Manual config, drift, debugging across tools
- Solution: The Adept Enterprise Agent Platform enables self-service automation across tools via natural language, with scalable pipelines and governance.

#### Persona: Security Architect
- Needs: Policy enforcement, risk assessment integrations
- Goals: Ensure secure, auditable automation across environments
- Challenges: Balancing speed with security, policy enforcement across tools
- Pain points: Insufficient controls and visibility
- Solution: The Adept Enterprise Agent Platform enables secure, policy-driven automation across environments with auditable trails.

### Back Office Process Optimizers
Back-office teams like HR, Finance, and procurement seeking automated, efficient workflows.
- Industry: Finance, Healthcare, Retail, Professional services
- Geography: Global
- Pain points: Manual HR/payroll processes, invoice processing delays, data silos
- Business goals: Improve back-office efficiency, reduce cycle times, improve data quality and compliance
- Positioning: An automation platform that enables knowledge workers to orchestrate complex enterprise workflows using natural-language instructions, delivering governance, security, and human oversight across diverse systems.

#### Persona: HR Operations Manager
- Needs: Automated HR workflows, data consistency, audit trails
- Goals: Streamline HR workflows, improve data accuracy
- Challenges: Policy updates, system incompatibilities
- Pain points: Manual data entry, inconsistent records
- Solution: The Adept Enterprise Agent Platform automates HR processes across systems with governance.

#### Persona: Procurement Manager
- Needs: Faster procurement approvals, supplier onboarding, policy adherence
- Goals: Accelerate procurement processes, reduce cycle time
- Challenges: Vendor onboarding complexity
- Pain points: Data quality, duplicate records
- Solution: The Adept Enterprise Agent Platform automates procurement workflows across systems with governance.

#### Persona: Finance Manager
- Needs: Automated reconciliation, faster close
- Goals: Improve financial close speed, data integrity
- Challenges: Spreadsheets to ERP mismatch
- Pain points: Manual reconciliations
- Solution: The Adept Enterprise Agent Platform orchestrates finance processes with auditability and governance.